May 23-25, 2016 | Omni Shoreham Washington DC

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Sunday, May 22, 2016

SpeechTEK University

STKU-1 - Introduction to Speech Technologies - This workshop has been canceled.

1:30 p.m. - 4:30 p.m.
James A. Larson, Vice President, Larson Technical Services
Bruce Balentine, Chief Scientist Emeritus, Enterprise Integration Group
Crispin Reedy, Director, User Experience, Versay Solutions

Designed for attendees new to the speech technology arena, this tutorial presents an overview of the speech technologies, user interface design principles, and markets for this fast-evolving industry. It highlights the key speech technologies, including automatic speech recognition, text-to-speech synthesis, voice biometrics, and dialogue management. Learn how these technologies are used to develop interactive voice response systems, voice-enabled personal assistants, voice-enabled mobile applications, assistive applications, and voice applications for use in the car, TV, and other devices and appliances. Learn about the process for developing speech applications, principles, best practices, and the integration of speech with GUI and other UI modalities. Understand the key vendors in the speech technology ecosystem.

STKU-2 - Understand Natural Language Processing

1:30 p.m. - 4:30 p.m.
Dr. Deborah Dahl, Principal, Conversational Technologies

Natural language understanding allows users to express their intentions naturally, in their own words, while communicating with automated systems. It is widely used in the call center, where it has been demonstrated to increase customer satisfaction and to improve routing accuracy. Natural language understanding is also available in personal assistants, both general personal assistants such as Siri, Cortana, and Google Now, as well as enterprise virtual assistants. In addition, natural language understanding is increasingly being applied in a wide variety of newer environments, including ambient devices such as Amazon Echo, robots, and the Internet of Things. Learn the basics of natural language understanding technology and the issues in the design and implementation of systems that incorporate natural language understanding. Review tools and options for natural language understanding technology. Attendees can work with online natural language systems and see them in action. Bring your laptops.

STKU-3 - Make: Conversation

1:30 p.m. - 4:30 p.m.
Mary Constance Parks, Principal Experience Designer, Automation and Control Solutions, Honeywell

This workshop lays the foundation for understanding how conversations are made by exploring examples from real-world conversations. After learning the basics of how conversations work, participants practice creating conversational interactions in a range of domains. Special attention is given to the importance of defining the “character” people will interact with and the implications that has for the entire user experience. Aspects of conversation uncovered in this workshop are relevant not only for what we traditionally think of as conversational interfaces, but also for multimodal and service design.

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Conference Videos

Watch the 2016 preview below or see videos from previous SpeechTEK events by clicking here.