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									| TRACK C: CUSTOMER EXPERIENCES |  	
										| C301 – The CreST Network:  Emotion in Artificial Dialogues 10:45 a.m - 11:30 a.m 
	
												
													
														|  | In this session, leaders from the Voice Expressivity and Emotion Group (VEEG) of the Creative Speech Technology (CreST) Network in the U.K. discuss the findings of a recently completed 2-year interdisciplinary study of computer speech. Learn about the psychological, ethical, and philosophical issues to end users around machine emotion, the effects user emotion have on the machine and vice versa, and the practical benefits and limitations of machine-generated emotion. |  |  | 
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