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SpeechTEK 2013 - Tuesday, August 20, 2013
A203 – The Case for Enterprise Personal Assistants
1:45 p.m - 2:30 p.m
Jonathan Hotz, Senior Product Manager - Genesys

This session presents compelling evidence for the viability of highly specialized enterprise personal assistants that target a well- defined client base solving a narrow set of specialized, domain- specific problems. Two recently deployed enterprise personal assistant applications highlight key user interface challenges and show how voice can be used as the primary interaction mode to provide a rich, empowering experience for the user.

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