9:00 - 10:00
KEYNOTE PANEL - The Way Forward: Keeping Speech in the Conversation
A panel of longtime speech technology specialists delivers contrasting views on the role of speech technology in the world of conversational commerce. This highly popular panel starts with the question, “Are you long on speech” as a preferred user interface, then discusses where, how, and why it will coexist, augment, or enhance a plethora of smart user interfaces for digital commerce and self-service.
Moderator Dan Miller
, Lead Analyst-Founder, Opus Research, Inc.
Presenters Jay Wilpon
, SVP, Natural Language Research, Interactions, LLC
, Chief Operating Officer, Cognitive Code
, Senior Director, Product Marketing Strategy, 7