Connect with Jeffrey (Jeff) D Hopper

Jeffrey (Jeff) D Hopper

Vice President, Client Services
LumenVox, LLC

Picture of Jeffrey (Jeff) D HopperJeff Hopper is responsible for all global customer facing client services including support, training and solution design. He comes to LumenVox with over 20 years of expertise in speech recognition, in-bound and out-bound customer self-service applications, Customer Relationship Management (CRM) applications, multi-channel contact centers, call routing in call centers and the supporting technologies; including 5 years at Nuance Communications as North American Director of Sales Engineering and 5 years with Siebel Systems as Sales Consulting Manager. Jeff holds an MBA from the University of Wisconsin, Madison and a Bachelor of Business Administration from Lambuth University.

Jeff is an avid traveler and amateur photographer; he has taken pictures in all 50 states and over 20 countries. He also enjoys hiking and camping in the Mountains of Washington, cooking, and gardening. - See more at:

SpeechTEK 2020

SpeechTEK 2016

  • Monday, May 23, 2016
    • 8:00 a.m. - 8:45 a.m. You Don’t Have to Use a SLM to Improve Customer Experience

SpeechTEK 2015

  • Monday, August 17, 2015
    • 3:15 p.m. - 4:00 p.m. B105: PANEL: The How and Why of Speech Application Tuning

SpeechTEK 2014

  • Monday, August 18, 2014
    • 8:00 a.m. - 8:45 a.m. When a Freeware Speech Platform Isn’t Entirely Free

SpeechTEK 2012

  • Monday, August 13, 2012
    • 4:15 p.m. - 5:00 p.m. B106: Speech Solution Sessions
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