Eduardo Olvera

Sr. Manager & Global Emerging Technology Lead, UI Design
Professional Services
Nuance
AVIxD

Picture of Eduardo Olvera 

Eduardo is a Senior UI Manager & Global Discipline Leader at Nuance Communications. His work on many international English, Spanish and French voice user interfaces for such industry leading corporations as US Airways, Wells Fargo, USAA, FedEx, Ford, Walgreens, Telefonica Movistar, Bank of America, Fidelity, US Bank, Geico, Vanguard, Samsung, Virgin, MetroPCS, Sprint, and Sempra, give him a deep understanding of the user and business challenges of mobile, multilingual and multimodal application design, development and implementation.

 

 

SpeechTEK 2020

SpeechTEK 2015

  • Monday, August 17, 2015
    • 1:15 p.m. - 2:00 p.m. A103: Innovative Strategies for Behavior Change and User Adoption

SpeechTEK 2013

  • Tuesday, August 20, 2013
    • 10:45 a.m. - 11:30 a.m. B201: PANEL: New Methodologies Used in Mobile Speech Interaction Designs m
    • 2:45 p.m. - 3:30 p.m. B204: The Deforestation Paradigm: Moving From Phone Trees Into Conversation-Driven Designs

SpeechTEK 2012

  • Monday, August 13, 2012
    • 10:15 a.m. - 11:00 a.m. B101: Effective Natural Language
    • 3:15 p.m. - 4:00 p.m. B105: PANEL: Making Smart Design Choices
    • 1:15 p.m. - 2:00 p.m. C103: Managing Customer Experience Design

SpeechTEK 2010

  • Tuesday, August 3, 2010
    • 1:45 p.m. - 2:30 p.m. D203: Lessons in Multimodal Interaction Design
  • Monday, August 2, 2010
    • 4:15 p.m. - 5:00 p.m. B106: Measuring the Customer Experience
  • Wednesday, August 4, 2010
    • 2:45 p.m. - 3:45 p.m. B304: Solve My VUI Problem!

SpeechTEK 2009

  • Sunday, August 23 2009
    • 1:30 p.m. - 5:00 p.m. Introduction to Voice User Interface Design
  • Monday, August 24 2009
    • 11:15 a.m. - 12:00 p.m. B102: Efficient Design
  • Wednesday, August 26 2009
    • 11:45 a.m. - 12:30 p.m. A302: Measuring Customer Experience
    • 10:45 a.m. - 11:30 a.m. B301: Bilingual Spanish/English Design

SpeechTEK 2008

  • Sunday, August 17
    • 1:30 p.m. - 4:30 p.m. Introduction to Voice User Interface Design
  • Tuesday, August 19
    • 1:45 p.m. - 2:30 p.m. A203: Cross-Channel User Experience
  • Monday, August 18
    • 3:15 p.m. - 4:00 p.m. B105: Lessons in Multimodal Usability

SpeechTek 2007

  • Monday, August 20
    • 10:15 a.m. - 11:15 a.m. B101: Whose VUI Is It, Anyway? User Versus Business Requirements
  • Tuesday, August 21
    • 10:45 a.m. - 12:00 p.m. B201: Para Continuar en Espanol
  • Thursday, August 23: SpeechTEK University
    • 1:30 p.m. - 4:30 p.m. Assessing & Improving Caller Experience
Don't Miss These Special Events