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SpeechTEK 2013 - Monday, August 19, 2013
A102 – PANEL: The Cloud Versus On-Premise Speech Recognition
11:15 a.m - 12:00 p.m
MODERATOR: Monique M. Bozeman, Analyst/Consultant - Monique Bozeman Consulting
Edward Miller, Founder and Chairman - LumenVox, LLC
Dena Skrbina, Director, Solutions Marketing - Nuance Communications
R.J. Auburn, Chief Technology Officer - Voxeo, an Aspect Company

The choice between cloud-based and on-premise speech recognition has faced organizations for many years, but the nature of customer interaction is changing as customers expect intelligent and consistent phone, mobile, and web interactions. Join us for a discussion of the features, benefits, and limitations, as well as real-world applications of cloud, on-premise, and blended speech recognition to help you reinvent your customer experience.

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