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August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
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Biographical Information
Jeffrey (Jeff) D Hopper
Vice President, Client Services
LumenVox LLC


Jeff Hopper is responsible for all global customer facing client services including support, training and solution design. He comes to LumenVox with over 20 years of expertise in speech recognition, in-bound and out-bound customer self-service applications, Customer Relationship Management (CRM) applications, multi-channel contact centers, call routing in call centers and the supporting technologies; including 5 years at Nuance Communications as North American Director of Sales Engineering and 5 years with Siebel Systems as Sales Consulting Manager. Jeff holds an MBA from the University of Wisconsin, Madison and a Bachelor of Business Administration from Lambuth University.

Jeff is an avid traveler and amateur photographer; he has taken pictures in all 50 states and over 20 countries. He also enjoys hiking and camping in the Mountains of Washington, cooking, and gardening. - See more at: http://www.lumenvox.com/company/team.aspx#sthash.sjSZXQXK.dpuf

Conference Sessions By Jeffrey (Jeff) D Hopper
SpeechTEK 2016

SpeechTEK 2015
Monday, August 17, 2015
3:15 p.m. - 4:00 p.m. B105: PANEL: The How and Why of Speech Application Tuning

SpeechTEK 2014
Monday, August 18, 2014
8:00 a.m. - 8:45 a.m. SD104: When a Freeware Speech Platform Isn’t Entirely Free

SpeechTEK 2012
Monday, August 13, 2012
4:15 p.m. - 5:00 p.m. B106: Speech Solution Sessions

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