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SpeechTEK 2010 - Tuesday, August 3, 2010
TRACK C: SPEECH DEPLOYMENTS
C205 – Testing Strategies
4:15 p.m - 5:15 p.m
MODERATOR:
Mr. David L Thomson, VP Speech Technology - CaptionCall
Jonathan Bloom, Voice User Interface Designer - Jibo, Inc.
Dave Pelland, Global Director, IVR Practice - Genesys
Gilles Hurteau, Project Manager - NĂ¼ Echo Inc.

Full quality assurance testing of speech applications is expensive and timeconsuming. How can the writing and execution of tests be automated? Can this reduce the testing efforts and development costs? These three presentations describe frameworks and methodologies for various testing techniques, discussing their strengths and weaknesses and showing how and when to best use each of them in order to deliver rock-solid applications on time and on budget.




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