|
|
|
|
|
TRACK B: CUSTOMER EXPERIENCE
|
|
B102 – Optimizing Speech for Mobile Users
11:15 a.m - 12:00 p.m
MODERATOR: Dr. Juan E. Gilbert, Andrew Banks Family Preeminence Endowed Professor & Chairman, Computer & Information Science & Engineering Department - University of Florida
|
Communicating with customers via the speech channel is unique, and organizations face additional challenges when speech is one of several modes of communication. This session will help you understand the factors that determine how to optimize speech for mobile applications when speech is one of several possible methods of interacting with customers. |
|
|
Gold Sponsors
Monday
Lunch Sponsor
Tuesday
Lunch Sponsor
Wednesday
Lunch Sponsor
Media Center
Sponsor
Tuesday
Break Sponsor
Media Sponsors
|