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Reference Guide
August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
Sunrise Discussions Customer Case Studies Speakers
Keynotes Register Now SpeechTEK University
Biographical Information
Rebecca Nowlin Green
Principal Business Consultant,
Nuance
Rebecca has worked designing, testing and optimizing speech interfaces for 16+ years, first as a consultant at SBC Technology Resources (now Bell Labs) and then at Nuance Communications since 1999.  Her current role as a multi-industry business consultant merges Rebecca's design expertise with a desire to make customer service experiences better overall.
Conference Sessions By Rebecca Nowlin Green
SpeechTEK 2013
Tuesday, August 20, 2013
1:45 p.m. - 2:30 p.m. C203: PANEL: Things We Wish Our Clients Knew
Wednesday, August 21, 2013
11:45 a.m. - 12:30 p.m. C302: Panel: An Open and Honest Conversation About Deploying Speech
SpeechTEK 2012
Wednesday, August 15, 2012
10:45 a.m. - 11:30 a.m. C301: PANEL: Has Speech Improved the Customer Experience?
Tuesday, August 14, 2012
11:45 a.m. - 12:30 p.m. A202: Planning for Cross-Channel Experiences
SpeechTEK 2011
Monday, August 8, 2011
11:30 a.m. - 12:30 p.m. B102: Optimizing IVRs for Users
10:15 a.m. - 11:15 a.m. B101: What Users Expect From Multichannel Self-Service
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