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August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
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Biographical Information
Rebecca Nowlin Green
Principal Business Consultant,

Rebecca has worked designing, testing and optimizing speech interfaces for 16+ years, first as a consultant at SBC Technology Resources (now Bell Labs) and then at Nuance Communications since 1999.  Her current role as a multi-industry business consultant merges Rebecca's design expertise with a desire to make customer service experiences better overall.

Conference Sessions By Rebecca Nowlin Green
SpeechTEK 2013
Tuesday, August 20, 2013
1:45 p.m. - 2:30 p.m. C203: PANEL: Things We Wish Our Clients Knew

Wednesday, August 21, 2013
11:45 a.m. - 12:30 p.m. C302: Panel: An Open and Honest Conversation About Deploying Speech

SpeechTEK 2012
Wednesday, August 15, 2012
10:45 a.m. - 11:30 a.m. C301: PANEL: Has Speech Improved the Customer Experience?

Tuesday, August 14, 2012
11:45 a.m. - 12:30 p.m. A202: Planning for Cross-Channel Experiences

SpeechTEK 2011
Monday, August 8, 2011
11:30 a.m. - 12:30 p.m. B102: Optimizing IVRs for Users
10:15 a.m. - 11:15 a.m. B101: What Users Expect From Multichannel Self-Service

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SpeechTEK 2012


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