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August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
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Biographical Information
Mark Smolensky
Principal Member of Technical Staff
Product Realization & Architecture

Mark Smolensky leads the AT&T Applications and Services Infrastructure Center Ux Center of Excellence. He is responsible for establishing Ux best practices, providing user experience strategic and technical direction and leadership to clients, conducting user research on the design of speech-enabled multimodal, and graphical applications interfaces for internal AT&T and external enterprise clients, and designing speech-enabled application logic. He has been involved in voice user interface design since 1986. He is the author of Human Factors in Air Traffic Control (1998), has authored dozens of human factors papers, and in 2012 was voted on to the board of the Association of Voice Interaction Design as Vice-President. Dr. Smolensky holds a Ph.D. in Human Factors Psychology (Human Computer Interaction) and a Ph.D. in Industrial-Organizational Psychology.

Conference Sessions By Mark Smolensky Ph. D.
SpeechTEK 2014
Monday, August 18, 2014
10:15 a.m. - 11:00 a.m. B101: PANEL: Challenges in User Authentication

Wednesday, August 20, 2014
2:45 p.m. - 3:30 p.m. C304: Defending User Experience Against the Bottom Line

SpeechTEK 2013

Tuesday, August 20, 2013
11:45 a.m. - 12:30 p.m. C202: PANEL: Defending Customer Experience Against the Bottom Line

SpeechTEK 2012
Monday, August 13, 2012
1:15 p.m. - 2:00 p.m. B103: PANEL: Design Guidelines

Wednesday, August 15, 2012
10:45 a.m. - 11:30 a.m. B301: Speech Design in the Living Room

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SpeechTEK 2012


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