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Biographical Information
Greg Johnston
Senior IT Manager - IVR
Information Technologies
DISH Network

Greg Johnston currently manages the IVR technologies development team at Dish Network. With 13 years of experience in the voice industry, Greg has spent much of his time as a developer-architect focusing on the simplification of code structures, maximizing the collection of relevant tuning data, simplifying designs and streamlining the customer experience. Most recently, Greg is leading an effort to upgrade a legacy 4000+ port system to a 6000 port hosted Convergys solution.

Conference Sessions By Greg Johnston
SpeechTEK 2011
Wednesday, August 10, 2011
9:00 a.m. - 10:00 a.m. C301: Speech Application Tuning Considerations

Tuesday, August 9, 2011
3:00 p.m. - 3:45 p.m. A204: Upgrading Your IVR

SpeechTEK 2010
Tuesday, August 3, 2010
1:45 p.m. - 2:30 p.m. C203: Implementing and Deploying Statistical Grammars

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SpeechTEK 2011


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