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SpeechTEK 2011 - Tuesday, August 9, 2011
A203 – Natural Language: False Hopes or True Benefits?
1:45 p.m - 2:45 p.m
MODERATOR: Daniel Hong, Research Director & VP - Forrester Research
Greg Bielby - VoltDelta
Andy Middleton, Technical Architect - Performance Technology Partners (PTP)

The term natural language has been used to market various speech technologies that have not always delivered the benefits promised. Panelists in this session discuss what natural language really means, the best uses of the technology, and the potential business benefits as well as issues that may prevent an organization from achieving these benefits. This session can help you decide if natural language is right for your situation.

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