SpeechTEK Europe 2011 - Sponsor/Exhibit
25 - 26 May 2011 • Copthorne Tara Hotel • London, UK
SpeechTEK University • 24 May 2011
Meet our Sponsors & Exhibitors
Ability is the UK’s leading magazine about technology for people with special needs with news, reviews and features about the latest thinking in assistive systems and how to employ them to best advantage. Published four times a year, Ability is widely read by those involved in teaching and supporting disabled students.
AVIOS is a non-profit speech technology professional society dedicated to informing and educating the speech community through information distribution and training opportunities and to highlighting real world applications of speech technology. AVIOS creates linkages between users, developers, and researchers toadvance speech and multimodal technology as the interface of choice. AVIOS provides opportunities for members to learn more about market and technical developments and to exchange informal communications. Through AVIOS, researchers discover what developers, marketers, and end users require in speech-automated products and services. Developers and marketers learn how to identify appropriate applications for speech technology and how to present them.
P.O. Box 20817, San Jose, CA 95160
• +1 610-989-0989 • www.avios.org
The Association for Voice Interaction Design (AVIxD) invites all SpeechTEK Europe attendees to our Welcome Meeting, Thursday, 26 May, 07.30-08.30. Join us for breakfast and hear an early synopsis of the results of the AVIxD Workshop on Cross-Linguistic & Cross-Cultural Voice Interaction Design from the workshop chairs. Learn about AVIxD’s current activities defining, promoting and increasing awareness of the importance of design for voice-enabled applications, and network with AVIxD leadership and members. Hear plans for the groundbreaking AVIxD workshop in New York that will bring together the speech, mobile, and GUI design communities to provide unique opportunities for education and sharing. We invite you to bring questions and ideas to help us set our agenda for research and other projects for the following year.
Call Centre Focus is the UK’s leading monthly magazine covering all aspects of the call centre and customer service industry. The articles give practical advice and tips on how to ensure successful and effective customer contact and the regularly updated website (www.callcentre.co.uk/callcentrefocus) ensures that readers are kept abreast of the very latest market news.
Sign-up for our free weekly e-newsletter, delivering all the latest industry news as it breaks plus opinion and features directly to your inbox here
Call Centre Helper is the UK's most popular call centre magazine with over 50,000 readers. It is a free, weekly online magazine aimed at giving call centre people up-to-the-minute advice on how to make their businesses work more effectively. Separated into four distinct areas – call centre management; call centre technology; call centre life; and call centre jobs – the aim is to help readers navigate as swiftly as possible to the area that interests them most. To this end, there are lots of regular features, such as panel articles which ask people with real-life call centre experience to answer the real-life problems faced by their peers in the industry. We have also produced a number of reference guides aiming to be the main source of content on the internet for specialist call centre areas. So, for advice and tips on management, technology and working life, visit Call Centre Helper at www.callcentrehelper.com
Established in 1994 to promote the profession of call centre management, the CCMA (UK) is an independent, not for profit organisation for Call Centre Managers, Supervisors and Team Managers funded by membership subscriptions. The CCMA is run on an unpaid, voluntary basis by an elected Board of call centre professionals who give up their own time to put something back into their industry and help to support others. There are around 600 CCMA members in the UK and their mission is to contribute to the continuous professional development of call centre managers and supervisors and to assist wherever we can in sourcing high quality training courses. www.ccma.org.uk
Voice Solutions for all platforms and own VXML Voice Portal platform. Broad Enterprise, ASP and Telco customer base from all sectors and more than 400 projects in 25 European and African countries. Consulting, VUI Design, Programming, CTI, Database and Web-Integration, On-Site Setup and 24/7 Service. IVR, Contact and Service Center Solutions, Voice and Video Conferences, Interactive Voice Video Response.
Frankfurter Ring 211, 80807 Munich, Germany
• +49 89 32 46 56 -0 • www.crealog.eu
Our goal at CRM Media is to become the preferred source for information, products, and services relevant to the CRM user marketplace. CRM Media is dedicated to providing this pertinent information in a timely manner, thereby connecting decision makers and industry providers now and in the future.
CRM magazine and destinationCRM.com's features are designed to serve leaders engaged in the development of customer-centric business initiatives and ventures. CRM magazine and destinationCRM.com are ideal for companies that have identified customer relationship management as a key strategy for creating enhanced customer value across many industries including technology, communications, finance, retail, advertising, and healthcare.
Cyara Solutions is a pioneer of software based simulation, testing and monitoring solutions for Contact Centers including DTMF, Speech, Voice Biometrics and Outbound IVRs.
Our unique technology enables companies to perform automated load/stress, application, regression, user acceptance testing, slashing testing times and costs using real calls without affecting customers or agents.
999 Main Street, Suite 100, Redwood City, CA 94063
• 415-946-8861 • www.cyara.com
DIALOGA GROUP is a competitive telco carrier that provides cloud-telephony services delivered through a Software-as-a-Service (SaaS) business model.
DIALOGA GROUP offers a wide range of cloud-telephony services for businesses and individuals, such as IVR, ACD, PBX, Intelligent Network, Real-Time Calls Statistics, Call Recording and Monitoring,
Multilingual Text-To-Speech and Automatic Speech Recognition, Voicemail, Fax, Origination, and others.
DIALOGA GROUP offers services to enterprises in a variety of industries, including travel, transportation, public sector, finance, insurance, call centres, distribution, media, telecommunications and e-business, handling efficiently a call volume of 100 millions minutes per month.
With more than 15 years of experience in providing communication solutions, DIALOGA GROUP is a fast-growing international company with offices in New York City, London, Frankfurt, Paris, Madrid, Barcelona, Bilbao and Lisbon.
Awarded Speech Industry ‘Market Leader’ for the past four consecutive years, Loquendo provides a complete range of speech technologies for telephony, mobile, automotive, embedded and desktop solutions – in 32 languages with 76 voices, and constantly growing.
Loquendo TTS and Loquendo ASR and Loquendo Speaker Identification and Verification empower people to interact with technology in the most natural way possible – using their voice – creating a next-generation client experience while saving businesses millions each year.
Also integrable via the Loquendo MRCP Server and VoxNauta VoiceXML, CCXML & SCXML platform, Loquendo speech technologies power millions of calls every day in the telecommunications and enterprise markets across the globe.
Loquendo TTS and ASR are also deployed in more than 20 million devices worldwide in embedded, automotive and mobile environments.
Dorland House, 14-16 Regent Street, London SW1Y 4PH, UK
• 212-310-9075 • www.loquendo.com
Coffee Break Sponsor
591 Camino de le Reina, Suite 1040, San Diego, CA 92108
• 858-707-7700 • www.lumenvox.com
Nuance is a leading provider of speech and imaging solutions for businesses and consumers around the world. Nuance provides natural language speech recognition and voice authentication technologies for the enterprise, mobile, automotive and consumer electronics areas.
St George’s House, 3 Church Street, Twickenham, Middx TW1 3NE, UK
• +44 (0)845 003 7197 • www.nuance.com
Planet Biometrics.com tracks all the news and information in the fast-moving biometrics industry - from the various different technologies and applications to the critical issues, such as privacy and ethics and standards development. The content-rich site contains an expert advisory panel, bespoke news, case histories, white papers, analysis, a directory and more - even a monthly cartoon! There is also a high-quality free e-newsletter.
To access the site or to sign up for the e-newsletter visit www.planetbiometrics.com
SIGdial aims to encourage researchers and educators to:
· promote development and distribution of reusable discourse processing components
· explore techniques for evaluation of dialogue systems
· share resources and data among the international community
· encourage empirical methods in research
· agree upon standards for discourse transcription, segmentation, and annotation
· promote collaboration among developers of various dialogue system components
· support student participation in the discourse and dialogue community
Speech Technology Center
Speech Technology Center (STC) is a global technological leader in a number of voice-based technology sectors, including: forensic examination, noise cancellation, multi-channel and hand-held digital recording, IVR-engines, biometric voice authentication and identification. With over 20 years of experience and 100 specialists' strong R&D team STC offers a wide variety of cutting-edge speech recording, processing and analysis solutions for governmental institutions and law enforcement agencies as well as commercial companies all over the world.
4 Krasutskogo str, 196084 Saint Petersburg, Russia
• +7 812 331-0665 • www.speechpro.com
Speech Technology Magazine
SpeechTEK, Speech Technology magazine, and STM eWeekly, the one voice everyone hears in speech technology, are also excellent vehicles for marketing speech technology solutions. Speech Technology magazine's mission is to provide comprehensive and independent coverage of information impacting speech technologies.
How is communication influenced by new technologies?
See examples about automation by speech in business
The new book "voice compass - (R)Evolution in der Kommunikation" gives a comprehensive overview of the speech and telecommunication technology markets, from basics to hardware, application management, and special themes like hosting or SaaS. This new edition has a special focus on unified communications (UC), speech technology and sub-categories like speech automation order recognition. UC - the integration of real-time communication services like instant messaging, collaboration, conference solutions and speech automation - has the potential to revolutionise business communication. With expert advice, user studies and detailed information on global speech companies, voice compass makes technology accessible to everyone.
Vox Sciences Ltd
VoxSciences provides the highest level of accuracy for voicemail transcription for large-scale enterprise and mobile users by using a
combination of automation with human touch-up. Transcribed messages are delivered via email or our API making the
processing of voice messages automated and efficient.
Read voicemail Scan keywords Transcribe service calls Transcribe survey results Inform business decisions