|
|
|
SpeechTEK Europe 2010
26 - 27 May 2010 • Copthorne Tara Hotel • London, UK
SpeechTEK University • 25 May 2010
|
|
|
|
SpeechTEK University will present four workshops targeted at managers, designers and developers of speech applications in Europe. Each SpeechTEK University faculty member has many years of experience and brings their special knowledge to help attendees learn basic principles and how to apply them. Each workshop will include a series of mini-lectures providing attendees with the theory, best practices, and guidelines needed to solve major problems, followed by the hands-on experience to apply that knowledge in real-world problems.
|
|
W2 – Designing with Usability in Mind
10:00 - 13:00
Targeted at anyone with responsibility for the design of customer service applications including business analysts, decision makers, and user interface designers, this introductory tutorial will be illustrated with video clips. You will learn how to:
- Apply the principles of ergonomics including human memory and attention
- Leverage the strengths of speech recognition technology and compensate for its weaknesses
- Plan and structure your application from the user’s point of view
- How to write dialogue scripts enabling customers to achieve goals easily and quickly
- When to use various types of recognition technology
|
|
|
|
Connect With
SpeechTEK Europe
|
|
|
Diamond Sponsor
Platinum Sponsors
Gold Sponsors
Supporting
Industry Partners
Media Sponsors
|