Voice alone can only tell customers about a service, product, or repair strategy. Video shows them! Hear how two of Europe’s leading organisations have successfully added video into their existing speech applications to deliver new levels of customer experience. Learn how video self-service in mobile banking, interactive advertising, and airline check-in offer substantial cost savings and improved customer care. Hear the experiences of an interactive voice and video response (IVVR) that offers video calling-based customer care to 8.5 million customers.