The Customer Solutions Expo combines the SpeechTEK, Customer Service Experience, and CRM Evolution showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better.
Interested in Sponsoring or Exhibiting?
Exhibit Hall Hours
Monday, Aug 17 - 5:00 p.m. - 7:00 p.m.
Tuesday, Aug 18 - 10:00 a.m. - 5:30 p.m.
Wednesday, Aug 19 - 10:00 a.m. - 1:00 p.m.
SpeechTEK 2015 Exhibitors
Cyara is the world’s fastest growing provider of an omnichannel customer experience testing and monitoring platform. The Cyara Platform enables you to innovate faster and reduce the time and expense for software testing, while minimizing the risk of a poor customer experience. Every day, millions of flawless customer interactions are delivered by organizations utilizing Cyara. www.cyara.com
999 Main Street, Suite 100, Redwood City, CA 94063
Interactions develops and markets award-winning natural language understanding technology used by Fortune 500 companies worldwide. Rooted in natural speech recognition and built to adapt to human conversation, Interactions’ solutions have delivered cost-savings and increased efficiencies in sales and support for some of the largest companies in the world.
8x8, Inc. is the trusted provider of secure and reliable cloud-based unified communications and virtual contact center solutions to organizations around the globe. 8x8's cloud solutions replace traditional on-premise PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative.
2125 O'Nel Drive, San Jose, CA 95131
Convergys partners with our clients across the globe to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities. Our omnichannel technology unifies the customer experience with centralized, consistent, and contextually relevant customer information that stays with customers from one channel to the next.
Nuance Communications is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems.. For more information, please visit www.nuance.com
One Wayside Road, Burlington, MA 01803
Speech Processing Solutions USA Inc.
Speak-Send-Done, the Philips SpeechLive cloud makes it’s that simple. Speech Processing Solutions is number one in professional dictation solutions around the world. Founded 1954 as part of Philips, we have designed ground breaking products: the Philips Pocket Memo recorder, the Philips SpeechMike dictation microphone and dictation recorder apps for smartphones.
VoicePIN.com is a company established by experienced engineers and technology lovers. We provide advanced voice biometrics solutions for companies and their customers all around the world. Our product - VoicePIN - is a voice biometric system for fast, easy and secure user authentication that enhances the multi-channel customer experience.
Companies with dispersed sales teams depend on Gryphon Networks to optimize sales performance and eliminate regulatory risk. Gryphon's cloud-based technology automatically collects and analyzes call data from any device to transform sales activity into actionable sales intelligence. Established in 1999 and headquartered in Boston, Massachusetts, Gryphon counts the world's top brokerage and financial services firms among a host of 600+ satisfied clients.
Speech-Soft Solutions, LLC is a global business solutions integrator specializing in multi-channel Contact Center strategy and deployment. We focus on speech-enabled IVR, tuning, CTI routing/desktop solutions and reporting. Our Professional Services team collaborates with industry leading partners, to leverage innovative tools and technologies to meet our customer's needs.
Cobalt Speech & Language
Cobalt Speech and Language is a new, independent, commercial speech company. We consult, design, invent, build, and host speech and language solutions for a wide variety of customers. Our team has a wealth of experience building real-world products. These highly experienced professionals have been part of the core teams that developed such products as Dragon NaturallySpeaking, Yap Voicemail to Text, and Amazon Echo, and we can help you with your speech & language needs too!
Dialoga Group, LLC
Dialoga Group is the sole provider of CloudTelephony® services. Using CloudTelephony®, customers build projects which require complex multi-lingual IVRs to interact with their CRM reachable through telephone numbers provided by Dialoga, or, operate virtual call centres using advanced call-assignment strategy rules enabling integration of in-house agents and tele-workers on a single platform, or, customers simply control and manage their worldwide call traffic and the parties involved.
DIOTEK Co., Ltd.
DIOTEK Co,. Ltd. drives business to smart & convenient service focused on language-based technologies. Our core applications DioTTS(Text to speech), DioSTT(Speech to text), DioVLog and DioSTT-Edu are applied to various industries in which utilize for Human to Digital communication systems. Visit & experience our wide range of speakers and natural voices.
14F, Baeksang Star Tower I, 65, Digital-ro 9-gil Geumcheon-gu, SEOUL, Korea
Jacada Inc. enables organizations to deliver effortless customer self-service and agent assisted interactions by implementing cutting-edge mobile, smart device, and web based visual IVR solutions, as well as optimized agent desktops, and business process optimization tools. Founded in 1990, Jacada operates globally. More information is available at www.Jacada.com.
5901 Peachtree Dunwoody Road, Atlanta, GA 30328
LumenVox is a speech automation software company focused on development of speech technology and tools and enabling our partners and customers to deploy and maintain world-class speech applications. Our products include the LumenVox Automated Speech Recognizer (ASR), Text-to-Speech Server (TTS), and Call Progress Analysis (CPA). The LumenVox speech software is certified as one of the most accurate, natural sounding, scalable, and reliable solutions in the industry.
591 Camino de le Reina, Suite 1040, San Diego, CA 92108
Since 1994, Sensory, Inc., a global company, has been furthering the sciences of deep learning and neural networks in improving the user experience and security of mobile electronics, automobiles, wearables, and the Internet-of-Things through state-of-the-art embedded voice and vision technologies including TrulyHandsfree small footprint SR, TrulyNatural LVCSR, and TrulySecure authentication.
4701 Patrick Henry Drive, Building 7, Santa Clara, CA 95054
SpeechPro is a global leader in development of cutting-edge solutions in Speech Recording, Analysis and Voice Biometrics. With over 20 years of experience in the industry, we have the expertise and wealth of resources to deliver innovative solutions for Law Enforcement and Enterprise customers.
Verbio’s solutions enable the complete journey of human-machine conversation (Identification, Listening, Understanding & Presentation) Verbio provides cloud based or embedded, core speech recognition, speech synthesis, speaker identification and natural language platform. The seamless interoperability of engines and toolset allows companies of any size to build conversational applications in no time.
2225 E. Bayshore Road, Suite 200, Palo Alto, CA 94303
Versay delivers innovative contact center solutions focused on service design for all channels and powered by CUE, our cloud-based real-time analytics platform. Stop by to experience CUE firsthand. www.versay.com & www.cuedashboard.com
2 N. Riverside Plaza, Suite 220, Chicago, IL 60607
Vocal Laboratories Inc.
Vocalabs specializes in building effective customer feedback programs designed to measurably improve the customer experience. We interview customers using live agents immediately after a customer service call, IVR experience or other triggering experience while the customer’s memory of the experience is still fresh. Our powerful, real-time hosted survey and reporting platform, serves the entire client organization.
8421 Wayzata Blvd., Suite 260, Golden Valley, MN 55426
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