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SpeechTEK 2011 - Tuesday, August 9, 2011
TRACK C: CUSTOMER EXPERIENCE
C205 – Speech System Architectures and Platforms
4:30 p.m - 5:30 p.m
MODERATOR: Max Ball, Director, Solutions Management - Genesys Telecommunications
Patrick Nguyen, Chief Technology Officer - [24]7.ai
Mike Monegan, Vice President Product Management - Cyara

Learn how to architect and implement a global network of speech infrastructure and applications and how to assemble the most suitable components — hosted, on-premises, or partner-based — into global solutions that provide the functionality your company needs. Learn when you should consider hosted versus on-premises outbound platforms including Tellme OnDemand Outbound, XOI HVOD and VTOP, Voxeo Prophecy, Nuance Communications Outbound Notification Service, and Genesys SSG.




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