Dimitris Vassos is the founder and CEO of Omilia. Dimitris is a world authority in Natural Language and Speech technologies with more than 20 years experience in natural dialogue and conversation systems. Dimitris has transformed Omilia from a call center integrator to a fully developed technology vendor with a complete stack of technologies for conversational customer care on all channels. His experience with all types of call center technologies and voice user interface design makes him one of the most valuable resources in the speech and artificial intelligence community.