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SpeechTEK Europe 2010
26 - 27 May 2010 • Copthorne Tara Hotel • London, UK
SpeechTEK University • 25 May 2010
SpeechTEK Europe 2010 - Thursday, 27 May 2010
Track B
B201 – Testing and Tuning
10:30 - 11:15
MODERATOR: Nava Shaked, Head of Multidisiplinary studies - HIT Holon Institute of Technology. Israel

Testing and tuning of speech applications are vital for good customer experiences. Darren Chapple will explain how to integrate testing into the overall project plan, how to minimise the impact of outside influences on testing, and how to improve testing efficiency. Stuart Walsh addresses the new problem of testing and tuning systems using VoIP. Learn how to measure end-to-end voice quality, how to test VoIP networks and assure their scalability, and how to improve the overall technical performance.

Quality Assurance Techniques for Voice Solutions
Darren Chapple, Quality Assurance Lead and Project Manager, EMEA Professional Services - Verizon Business
Fine Tuning VoIP and Networks for Optimal Performance with Speech Technology
Stuart Walsh, Head of Engineering - Empirix

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