SpeechTEK Europe home
SpeechTEK Europe 2010
26 - 27 May 2010 • Copthorne Tara Hotel • London, UK
SpeechTEK University • 25 May 2010
SpeechTEK Europe 2010 - Thursday, 27 May 2010
Track A
A201 – Designing Real World IVR Applications
10:30 - 11:15
MODERATOR: Susan Hura, Principal - SpeechUsability

Experienced developers present their key learnings and insights for developing speech applications for the real world. Brian Budd describes an approach to design documentation that has successfully been used during the implementation for a major UK financial institution. Michael McTear explains the design of an application for diabetics to use the telephone to report their readings for weight, blood sugar and blood pressure on a regular basis with speech or touchtone input and to receive feedback on users’ conditions.

Documenting the Complete Design
Brian Budd, Lead Engineer, GRB Technology - Barclays Bank PLC
Design of an Automated Voice Application for Home Monitoring of Diabetes
Michael McTear, Professor - Ulster University

Connect With
SpeechTEK Europe
Diamond Sponsor
Platinum Sponsors
Gold Sponsors
Industry Partners
Media Sponsors