April 9-11, 2018 | Renaissance Washington DC Hotel

Quinn Agen

Quinn Agen
Global Business Development
Omilia

Quinn is responsible for growth at Omilia. Quinn joined Omilia in 2012 as employee number 6 and since then has seen the company evolve from a small team in Greece to a large-scale global operation with a Virtual Assistant platform that has supported over a billion customer care interactions in natural language in more than 15 countries. Quinn was originally responsible for Omilia's market expansion into Spain, before returning to the United State in 2015 to spearhead Omilia's entry into the North American market. Quinn works directly with large enterprises in identifying new customer needs and developing comprehensive virtual assistant proposals that focus on ROI and operational savings. Quinn also oversees the Omilia Partner Program by building and managing region-specific strategic partnerships for North America, South America, and Europe.

SpeechTEK 2018

Tuesday, April 10, 2018

11:45 a.m. - 12:30 p.m. A202: Case Study: Transformative Power of Conversational Customer Care

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