April 9-11, 2018 | Renaissance Washington DC Hotel

Mike Dwyer

Mike Dwyer
VP of Research

Michael Dwyer has been working in Speech Analytics and with CallMiner since its inception in 2003. As VP of Research, he is responsible for integrating state-of-the-art advances in speech recognition and predicative analytic technologies into CallMiner’s enterprise suite of products, as well as developing the business values and various use cases supported by the Eureka platform. Michael originally developed the server and database framework that underpins CallMiner Eureka! and has delivered first and second generation products like EurekaLive from concept to customer installation.  Prior to CallMiner, Michael worked on fingerprint and jail management products for IDSoftware and spent 6 years with GE Corporate as part of their Information Management Leadership Program.

SpeechTEK 2018

Tuesday, April 10, 2018

3:00 p.m. - 3:45 p.m. C204: PANEL: Your Mood, Your Opinion, & Your Impact

SpeechTEK 2017

Monday, April 24, 2017

3:15 p.m. - 4:00 p.m. A105: PANEL: Do-It-Yourself IVR?

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