April 9-11, 2018 | Renaissance Washington DC Hotel

Jamey White

Jamey White
Human Factors Consultant
Customer Information Technology (CIT)

Jamey White has been involved with speech technologies and user interface design since 2006.  While focused in speech and IVR design, Jamey is also experienced in mobile and visual IVR interactions.  He has analyzed and designed speech interfaces focusing on containment and customer satisfaction across many industry verticals, including financial, health care, retail, government, and insurance.  Currently, he is a Human Factors Consultant at Convergys and has served on various panels at SpeechTEK.
























































































































































































































































































































































































































































































































































































































































































































SpeechTEK 2018

Monday, April 9, 2018

3:00 p.m. - 3:45 p.m. C104: Methodology for IVR Competitive Analysis

SpeechTEK 2016

Tuesday, May 24, 2016

11:45 a.m. - 12:30 p.m. C202: PANEL: The Impact of Tuning on Containment

SpeechTEK 2015

SpeechTEK 2012

Monday, August 13, 2012

2:15 p.m. - 3:00 p.m. C104: PANEL: Challenges of Cross-Channel Experiences

Co-Located With