April 9-11, 2018 | Renaissance Washington DC Hotel

Andreas Volmer

Andreas Volmer
Director, Product Management
Aspect Software

In his role as Director, Product Management with Aspect Software, Andreas is responsible for the Self-Service line of products and cloud services, including Aspect CXP and Prophecy. He has vast experience with delivering self services across IVR, text and mobile channels from his work as technical sales engineer and consultant for VoiceObjects (which he joined in 2004) and Voxeo. He holds a PhD in theoretical physics from the University of Cologne where he worked on Condensed Matter Physics.

SpeechTEK 2018

Monday, April 9, 2018

3:00 p.m. - 3:45 p.m. A104: New Approaches for Designing Chatbots

SpeechTEK 2013

Wednesday, August 21, 2013

11:45 a.m. - 12:30 p.m. A302: Using Proactive Outbound Communications to Change Customer Behavior

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