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SpeechTEK 2015 - Wednesday, August 19, 2015
D302 – 7 Essentials for Successful Implementations of Visual IVRs and Live Assistance
11:45 a.m - 12:30 p.m
Theresa Szczurek, CEO and Co-Founder - Radish Systems, LLC

You can use the newest, fastest, best technology in the world yet not provide the benefits you anticipated. Based on real- world interviews with hundreds of companies and users, from dozens of new technology implementations and original technology innovation research conducted by Theresa Szczurek, this session explores the seven essential factors that increase the probability of successful implementation of visual IVRs and live assistance.

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