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Kumaran Shanmuhan
Executive Director, Presales
Jacada


Kumaran is the Executive Director of Presales at Jacada, where he heads up customer research and solution consulting to apply pioneering Jacada technologies such as the Visual IVR to simplify cross-channel customer experience. Besides taking on customer experience challenges, Kumaran enjoys advising non-profits on using technology to raise awareness for the causes they support, and helping technology start-ups develop compelling product and go-to-market strategies.

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