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SpeechTEK 2014 - Tuesday, August 19, 2014
Empire Complex (7th floor)
B204 – Building the Future: Omnichannel Application Design Workshop
2:45 p.m - 3:30 p.m
Samrat Baul, Senior Director, Application Design - [24]7
Darla Sharp, VUI Design Analyst - [24]7

Our world has gone omnichannel as customers connect through multiple channels, devices, and applications. This workshop sets up a real-world omnichannel design problem and then interactively arrives at possible solutions. You learn that some very obvious solutions are not so obvious after all. During this session, we review data from our experience, designing a suite of forward-thinking applications and arriving at informed design decisions.

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