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SpeechTEK 2014 - Monday, August 18, 2014
TRACK A: BUSINESS STRATEGIES
Astor Ballroom (7th floor)
A103 – Phonetic vs. Word-Based Speech Analytics: An Objective Assessment
1:15 p.m - 2:00 p.m
Marsal Gavalda, Director of Research - Expect Labs

The core technology underlying all current speech analytics products is either phonetic-based or word-based. This presentation offers a rigorous yet accessible explanation of how these two approaches work and provides an objective assessment of their benefits and shortcomings, as well as a detailed comparison of both technologies along the key dimensions of accuracy, speed, and storage requirements. This session arms you with the knowledge to make more informed decisions when faced with these two competing technologies.




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