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SpeechTEK 2014 - Monday, August 18, 2014
Astor Ballroom (7th floor)
A101 – Natural Language on Steroids—Bringing Omnichannel and Prediction to the User Interface
10:15 a.m - 11:00 a.m
Kathy Brown, Director of Speech Sciences & Analytics - [24]7

Join us for a discussion of the benefits of creating powerful, next-generation user interfaces that combine natural language processing, omnichannel prediction, Big Data, and real-time machine learning. Learn about a predictive natural language (PNL) solution that leverages a powerful statistical model to integrate interaction data across multiple modalities to accurately predict and understand user behavior and intent. By contextualizing generic language models, PNL solutions outperform traditional natural language interfaces and improve task completion and self-service rates.

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