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SpeechTEK 2014 - Monday, August 18, 2014
SD104 – When a Freeware Speech Platform Isn’t Entirely Free
(Gramercy/Olmstead (7th floor))
8:00 a.m - 8:45 a.m
Jeffrey (Jeff) D Hopper, Vice President, Client Services - LumenVox, LLC

What are the pros and cons of using freeware platforms such as Asterisk to deploy speech applications? What challenges and hidden expenses are associated with deploying and maintaining a speech-enabled IVR solution? Other issues include using a freeware toolset to develop, test, deploy, and monitor an application; scalability issues; poor documentation; and the availability of competent resources to create a world-class solution. Learn the total cost of using a freeware speech platform compared to commercial platforms.

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