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SpeechTEK 2013 - Tuesday, August 20, 2013
B204 – The Deforestation Paradigm: Moving From Phone Trees Into Conversation-Driven Designs
2:45 p.m - 3:30 p.m
Eduardo Olvera, Sr. Manager & Global Emerging Technology Lead, UI Design, Professional Services - Nuance AVIxD

We’re all used to traditional systems that rely on treelike structures, starting at a root menu, which branches off into multiple options and functions that users have to discover and traverse in real time. This session discusses the latest shift in interaction design, enabling systems and users to hold more natural dialogues in fairly unstructured ways, which pave the way for more assistantlike interactions.

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