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August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
Sunrise Discussions Customer Case Studies Speakers
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Biographical Information
Randell Neuman
Sr VUI Designer
Convergys


Randell Neuman is a Senior VUI Designer at Convergys with over 15 years experience in VUI design and performance analysis. His professional experience in Information Technology has spanned over 20 years. He has experience in deploying Speech application in a wide range of industries, including utilities, banking, hospitality and retail. He holds a Bachelors degree in Communications/Business from Texas Tech University and an MIS from the University of Texas at Arlington.
Conference Sessions By Randell Neuman
SpeechTEK 2012
Monday, August 13, 2012
2:15 p.m. - 3:00 p.m. A104: The Role of Agents in Successful Self Service

Wednesday, August 15, 2012
2:45 p.m. - 3:45 p.m. B304: Evaluation Techniques

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