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August 13 - 15, 2012
New York Marriott Marquis
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Biographical Information
Monique M. Bozeman
Monique Bozeman Consulting

Monique Bozeman is a strategic and tactical marketing consultant with over 20 years experience in voice, speech, CTI, CRM, call center, document management and email management technologies and applications. Recent vendor experience includes senior-level marketing roles at VoiceObjects, where she drove all product marketing activities; five years at Genesys, (Alcatel-Lucent) covering competitive intelligence worldwide and all go-to-market activities for the core of the Genesys suite; and stints at eCRM vendor Kana Software and document management and workflow vendor FileNet/IBM. Ms. Bozeman also served four years as director of research and product development for Inc.-500 startup-up IPC which pioneered some of the first U.S. and European conferences, trade shows and magazines (Voice Processing Magazine) and market studies for the speech, voice and call center markets.

Conference Sessions By Monique M. Bozeman
SpeechTEK 2013
Monday, August 19, 2013
11:15 a.m. - 12:00 p.m. A102: PANEL: The Cloud Versus On-Premise Speech Recognition

SpeechTEK 2012
Wednesday, August 15, 2012
8:00 a.m. - 8:45 a.m. SD303: Trends and Hot Topics in Speech

SpeechTEK 2011
Wednesday, August 10, 2011
12:00 p.m. - 12:45 p.m. C303: Create and Manage Customer-Centric IVR Applications

SpeechTEK 2008
Monday, August 18
10:15 a.m. - 11:00 a.m. A101: Mainstream Speech 2008: The State of the Industry

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SpeechTEK 2012


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