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August 13 - 15, 2012
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Biographical Information
Michael Ahnemann
Director, User Experience

Mike Ahnemann has been designing speech recognition applications for over 12 years. He has worked on some of the largest speech deployments in the industry for customers in banking, telecommunications, travel, health care, and even in-car telematics. Mike is focused on creating the best possible caller experience for every application he designs, in order to deliver solutions that will delight callers while addressing the business needs of his customers.  Mike constantly looks for ways to take advantage of today's increasingly low entry costs and always-evolving technology to design unique solutions that solve real-world problems.

Conference Sessions By Michael Ahnemann
SpeechTEK 2012
Wednesday, August 15, 2012
1:45 p.m. - 2:30 p.m. B303: The Need for a Caller Bill of Rights

Tuesday, August 14, 2012
1:45 p.m. - 2:30 p.m. A203: PANEL: IVR Success Metrics

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