August 13 - 15, 2012 New York Marriott Marquis

Monday	Tuesday	Wednesday
Sunrise Discussions	Customer Case Studies	Speakers
Keynotes	Register Now	SpeechTEK University

Jenny Burr Sr. Manager Analytic Consulting Convergys
Jenny Burr is the Senior Manager of the Speech Science team for Convergys’ Professional Service organization.  Jenny has over 20 years of experience leading user interface design and tuning efforts for many complex speech recognition and voice biometric application deployments across several industry verticals.  She holds a patent for co-inventing a method for gauging design effectiveness.

Monday, April 9, 2018

3:00 p.m. - 3:45 p.m.

D104: True Stories from Tuning Data

Tuesday, April 25, 2017

11:45 a.m. - 12:30 p.m.

D202: Keys to Measuring an NLU Implementation

Tuesday, May 24, 2016

4:15 p.m. - 5:15 p.m.

C205: Healthcare Case Studies

Monday, August 17, 2015

1:15 p.m. - 2:00 p.m.	B103: PANEL: Using SLMs to Create Natural Language Experiences
3:15 p.m. - 4:00 p.m.	B105: PANEL: The How and Why of Speech Application Tuning

Wednesday, August 20, 2014

11:45 a.m. - 12:30 p.m.

B302: Your Data Says What? Surprising Results From the Field

Wednesday, August 21, 2013

1:45 p.m. - 2:30 p.m.

A303: Tuning Your Application for Optimal Performance

Monday, August 13, 2012

11:15 a.m. - 12:00 p.m.

A102: Setting Goals for Automation

3:15 p.m. - 4:00 p.m.

B105: PANEL: Making Smart Design Choices

Wednesday, August 4, 2010

11:45 a.m. - 12:30 p.m.

A302: Understanding Voice Biometrics

Monday, August 18

11:15 a.m. - 12:00 p.m.

B102: Managing Client/Vendor Relationships