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August 13 - 15, 2012
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Biographical Information
Jamey White
Human Factors Consultant
Customer Information Technology (CIT)

Jamey White has been involved with speech technologies and user interface design since 2006.  While focused in speech and IVR design, Jamey is also experienced in mobile and visual IVR interactions.  He has analyzed and designed speech interfaces focusing on containment and customer satisfaction across many industry verticals, including financial, health care, retail, government, and insurance.  Currently, he is a Human Factors Consultant at Convergys and has served on various panels at SpeechTEK.
























































































































































































































































































































































































































































































































































































































































































































Conference Sessions By Jamey White
SpeechTEK 2018
Monday, April 9, 2018
3:00 p.m. - 3:45 p.m. C104: Methodology for IVR Competitive Analysis

SpeechTEK 2016
Tuesday, May 24, 2016
11:45 a.m. - 12:30 p.m. C202: PANEL: The Impact of Tuning on Containment

SpeechTEK 2015

SpeechTEK 2012
Monday, August 13, 2012
2:15 p.m. - 3:00 p.m. C104: PANEL: Challenges of Cross-Channel Experiences

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SpeechTEK 2012


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