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August 13 - 15, 2012
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Biographical Information
James Sonnick
VP Business Development & Innovation
Soleo Communications, Inc

Jim Sonnick is a co-founder of SOLEO. Prior to launching SOLEO, Jim had an extensive and successful 25-year career in Project Management, New Product Introduction and Product Management with Net-Set-Go, Nortel Networks and Computer Consoles, Inc. Jim holds a Bachelor of Science in Management from St. Bonaventure University. Jim believes that the telecommunications industry has fundamentally shifted from a focus on cost savings to a focus on profitable, top-line revenue. When Jim engages a new customer his objective is to understand where they need to increase their revenue and then challenges himself and his Product Management team to provide solutions that will generate real value for the customer
Conference Sessions By James Sonnick
SpeechTEK 2012
Monday, August 13, 2012
2:15 p.m. - 3:00 p.m. A104: The Role of Agents in Successful Self Service

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