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August 13 - 15, 2012
New York Marriott Marquis
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Biographical Information
Frederick Parkinson
Senior Solutions Consultant
Performance Technology Partners

Frederick has a Ph.D. in Linguistics and has been working in Customer Experience Management since 2000 either as a Solutions Consultant, a User Interface Designer, or as a Project Manager. He is currently employed by Performance Technology Partners.

Conference Sessions By Frederick Parkinson
SpeechTEK 2015

SpeechTEK 2013
Monday, August 19, 2013
2:15 p.m. - 3:00 p.m. B104: Designing to Reduce Callers' Sense of Waiting

SpeechTEK 2012
Monday, August 13, 2012
11:15 a.m. - 12:00 p.m. B102: Improving Design With Data

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SpeechTEK 2012


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