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Reference Guide
August 13 - 15, 2012
New York Marriott Marquis
Monday Tuesday Wednesday
Sunrise Discussions Customer Case Studies Speakers
Keynotes Register Now SpeechTEK University
Biographical Information
David Claiborn
Senior Director, Product Design
United Health Group
David owns the business owner for IVR and voice technology at United Healthcare. He has a background in VUI Design and Tuning from UHC and IBM. In addition, David is a returned Peace Corp volunteer.
Conference Sessions By David Claiborn
SpeechTEK 2017
Wednesday, April 26, 2017
10:45 a.m. - 11:30 a.m. C301: PANEL: Explaining Tuning Data to Managers
SpeechTEK 2015
Tuesday, August 18, 2015
11:45 a.m. - 12:30 p.m. D202: What You Need to Know About Voice Biometrics
SpeechTEK 2014
SpeechTEK 2013
Tuesday, August 20, 2013
2:45 p.m. - 3:30 p.m. C204: PANEL: Personalized, Data-Driven Customer Experience
Wednesday, August 21, 2013
2:45 p.m. - 3:30 p.m. C304: PANEL: Emerging Uses of Speech in Healthcare
SpeechTEK 2012
Monday, August 13, 2012
2:15 p.m. - 3:00 p.m. B104: Create Proactive Customer Experiences
1:15 p.m. - 2:00 p.m. A103: Balancing Business and Design Concerns
Wednesday, August 15, 2012
10:45 a.m. - 11:30 a.m. A301: PANEL: Proactive Customer Contact
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