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August 13 - 15, 2012
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SpeechTEK 2012 - Wednesday, August 15, 2012
D304 – Cloud Technology and Mashups
2:45 p.m - 3:45 p.m
MODERATOR: Mazin Gilbert, AVP of Technical Research - AT&T

Dellutri describes how multiple organizations with similar requirements can share infrastructure using a community cloud. Using the contact center as an example, learn how and when community clouds make good business sense. Frerichs describes how to take advantage of a new class of APIs that allow integration of services at a category level, pushing complexity away from the client and into the cloud. He specifically examines the key areas of natural language voice control and how to add voice capabilities to your application.

What are Community Clouds and why do they Matter?
Steve Dellutri, CosmoCom CTO, Enghouse Interactive - Enghouse Interactive
Creating Stable Voice-Controlled Mashups in an Ever Changing API Landscape
David Frerichs, Strategic Consultant - Pioneer Corporation

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