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August 13 - 15, 2012
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SpeechTEK 2012 - Monday, August 13, 2012
B103 – PANEL: Design Guidelines
1:15 p.m - 2:00 p.m
MODERATOR: Jenni McKienzie, Voice Interaction Designer - SpeechUsability
Helen VanScoy, Director, User Interface Design - Performance Technology Partners
James R. Lewis, Senior Human Factors Engineer - IBM Corporation
Mark Smolensky, Principal Member of Technical Staff, Product Realization & Architecture - AT&T

The topic of standards or best practices for VUI design has long been a topic of discussion and debate in the design community. Organizations often request that their IVR be designed according to industry best practices, but until now, there has been no single, accepted set of principles for voice interaction design. The Association for Voice Interaction Design (AVIxD) is providing a remedy to this situation through its working group on design guidelines. Attend this session to hear the methods and preliminary results on design guidelines.

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