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Biographical Information
Susan Boyce
Principal User Experience Manager
Microsoft Tellme

Susan has been designing speech UIs for more than 19 years. She earned her Ph.D. in Cognitive Psychology from UMass Amherst and went on to lead the forward looking design team at Bell Labs that developed early natural language spoken dialogue systems. From there she went on to pioneer early efforts in automating local search. Susan has run her own consulting business, and then joined Tellme in 2004 to further her work in voice search. Last year at SpeechTek she shared some research on the benefits that speech brings to the in-car environment. This year she's back to lead a discussion on what we've learned about the in-car environment in the past year.

Conference Sessions By Susan Boyce
SpeechTEK 2011
Monday, August 8, 2011
1:45 p.m. - 2:45 p.m. A103: Panel—Balancing Automation and Human Agents
11:30 a.m. - 12:30 p.m. B102: Optimizing IVRs for Users

SpeechTEK 2010
Tuesday, August 3, 2010
8:00 a.m. - 8:45 a.m. SD201: What’s New in the Driver’s Seat?

SpeechTEK 2009
Tuesday, August 25 2009
8:00 a.m. - 8:45 a.m. SD202: Challenges of Speech Interfaces for the Car

Monday, August 24 2009
11:15 a.m. - 12:00 p.m. B102: Efficient Design

SpeechTEK 2008
Tuesday, August 19
11:45 a.m. - 12:30 p.m. C202: Enhanced VUI : Context-Sensitive Dialog

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SpeechTEK 2011


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