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Biographical Information
Laura Bramschreiber
Sr. Director Creative Business Solutions
West Interactive
West Corporation

Laura is passionate about defining the best customer engagement solutions regardless of technology or channel. With 10 years experience in customer care and contact center, she currently leads product marketing at West Interactive with a particular interest in customer engagement for emerging channels including mobility and social media.






Conference Sessions By Laura Bramschreiber
SpeechTEK 2011
Tuesday, August 9, 2011
11:45 a.m. - 12:30 p.m. C202: IVR + Mobile = Better Customer Care

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