SpeechTEK.com home
Biographical Information
Cliff Bell
Product Line Manager
Product Management

Cliff Bell is the intelligent Customer Front Door (iCFD) Solution Manager at Genesys, an Alcatel-Lucent company, focused on coordinating requirements for and delivery of innovative, cross-channel products to enable dramatic improvement of the customer experience with contact center applications. With 11 years of product marketing and product management experience driving contact center software, he has lead teams across many strategic software releases and currently chairs the iCFD Community of Interest within Alcatel-Lucent. Cliff holds an B.A. from McPherson College.

Conference Sessions By Cliff Bell
SpeechTEK 2012
Monday, August 13, 2012
1:15 p.m. - 2:00 p.m. C103: Managing Customer Experience Design
3:15 p.m. - 4:00 p.m. A105: Building Trust Through Positive Mobile Experiences

SpeechTEK 2011
Tuesday, August 9, 2011
10:45 a.m. - 11:30 a.m. D201: Plug-and-Play Speech Application Architectures

Monday, August 8, 2011
4:15 p.m. - 5:00 p.m. C105: Enabling Effective Channel Mixing and Switching mc

SpeechTEK 2010
Tuesday, August 3, 2010
4:15 p.m. - 5:15 p.m. A205: The Value of Personalization

Connect with
SpeechTEK 2011


Gold Sponsor
Bronze Sponsor
Monday Lunch
Reception Sponsor
Tuesday Lunch
Tuesday Breaks Sponsor
Wednesday Lunch Sponsor
Media Sponsors