Does your library website need to move to the next level? Does it need a visual makeover, social media tools, or new embedded services? Where do you start? One place to begin is by analyzing the strengths and weaknesses of your current site using analytic tools. Pick up new usability methods that can help you test proposed revisions early so that the new design doesnt just "look" better, but also works better for the users. See how other libraries are using content management systems, user-generated content, database-driven content, federated search, and OpenURL resolvers to provide customized and personalized user content. Explore how social software applications including blogs, wikis, tagging, and RSS, fit in the mix. Pack your toolbox and take home tips, tools, checklists, and new design techniques that you can immediately put to use. Learn about common pitfalls and success factors for library redesigns. Topics and exercises include: Redesign process; Practical project management; Web content management systems; Usability and ethnographic methods: affinity mapping, photo reports, and map diaries.