Phil Shinn

Principal
IVR Design Group

Picture of Phil ShinnPhil has been in the speech, text and natural language business for more than 25 years and has designed and built dozens of applications.  He is the founder of the Voice User Interface Designers (VUIDs) Yahoo group, serves on the board of the Association for Voice Interaction Designers (AVIxD) and is principal author of the VUI Toolkit, an open source project for VUI designers.  Phil has worked on dozens of speech applications in over 20 years in the industry, and has been an application developer, voice user interface designer, speech scientist, product manager and project manager.  Phil has a PhD in Linguistics; is principal author of the Voice User Interface Designer (VUID) Toolbox, an open source tool kit for designing speech recognition applications; is founder of the VUIDs yahoo group, a forum for voice user interface designers; is on the board of directors of AVIOS; and has served on the board of AViXD.  

SpeechTEK 2019

SpeechTEK 2016

  • Tuesday, May 24, 2016
    • 2:45 p.m. - 3:30 p.m. C204: Tools for Voice Interaction Design

SpeechTEK 2015

  • Tuesday, August 18, 2015
    • 2:45 p.m. - 3:30 p.m. B204: PANEL: Effective Measurement and Evaluation of Speech Applications

SpeechTEK 2013

  • Wednesday, August 21, 2013
    • 8:00 a.m. - 8:45 a.m. VUID Toolbox Update
  • Monday, August 19, 2013
    • 2:15 p.m. - 3:00 p.m. C104: PANEL: Assuring Voice Biometrics Across the Contact Center and Mobile Landscape

SpeechTEK 2012

  • Tuesday, August 14, 2012
    • 11:45 a.m. - 12:30 p.m. D202: Enhanced IVR Systems
    • 4:15 p.m. - 5:00 p.m. D205: Case Study 4: Managing Call Center Changes

SpeechTEK 2010

  • Wednesday, August 4, 2010
    • 1:45 p.m. - 2:30 p.m. C303: Advanced Voice User Interface and Dialogue
  • Monday, August 2, 2010
    • 2:15 p.m. - 3:00 p.m. B104: New Languages Enable New Experiences

SpeechTEK 2009

  • Monday, August 24 2009
    • 1:15 p.m. - 2:00 p.m. B103: Data for Design
  • Tuesday, August 25 2009
    • 4:15 p.m. - 5:15 p.m. B205: Improving Alphanumeric Recognition
    • 1:45 p.m. - 2:30 p.m. B203: Understanding Caller Behavior

SpeechTEK 2008

  • Wednesday, August 20
    • 11:45 a.m. - 12:30 p.m. A302: DTMF Versus Speech
    • 1:45 p.m. - 2:30 p.m. B303: Happy Together? Speech & Touchtone
  • Tuesday, August 19
    • 1:45 p.m. - 2:30 p.m. C203: Enhanced VUI: Improving Speech Applications: Context and Evaluation

SpeechTek 2007

  • Monday, August 20
    • 10:15 a.m. - 11:15 a.m. E101: Open Source Development Environments
  • Wednesday, August 22
    • 2:00 p.m. - 3:00 p.m. B303: Whither VUI Standards?
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