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Biographical Information
Stephanie W. Abercrombie
Project Leader
Technology Development and Implementation
Delta Air Lines


I started my career with Delta in 1982 as a Reservations sales agent in Knoxville, TN and moved to Atlanta in 1993. For the last 18 years, I have held various positions in the real-time operations and technology development areas where I delivered a variety of projects. Natural Language was my first IVR project!

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