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Biographical Information
Nava A Shaked
Brit Business Technologies Ltd (BBT)
Holon Institute of Technology, Engineering faculty


Dr. Shaked is a world famous expert in AI applications, NLP (Natural Language Processing), as well as Call Centre optimization technologies.

Shaked held senior management positions with IBM and several other large IT organisations and has been involved in leading major projects in Israel and the US for more than 20 years.

Shaked holds a Ph.D. in AI from CUNY, New York where she currently a Visiting Professor and she is a member of the Engineering Faculty in HIT, Israel. In addition to sharing her knowledge and experience as a senior associated lecturer at worldwide professional conferences as well as in writing professional articles and academic papers for magazines and academic publications. Shaked consults in both technological and business aspects, as well as providing hands on assistance for project development, technology and integration assessment for leading service providers in Israel, US and Europe.




Articles By Dr. Nava A Shaked

Speech Science in the Era of Big Data

Classical databases for speech are expensive and may lack diversity. But there's a solution: the Internet
Posted 07 Aug 2015 - Fall 2015 Issue Issue - by Nava Shaked

The Role of Speech Analytics in VUI

Uncovering customer needs adds value to interactions.
Posted 12 Aug 2013 - Fall 2013 Issue - by Nava Shaked

Oh the Places You'll Go

Speech complements fusion, multimodality, and personalization.
Posted 01 Nov 2011 - November/December 2011 Issue - by Nava Shaked

Avatars Meet the Challenge

A SpeechTEK Europe session showed the appeal of the technology.

One System, Many Languages

Make sure complexity and costs don't stop projects.
Posted 27 Aug 2009 - September 2009 Issue - by Nava Shaked

Focus Groups Can Optimize Speech Applications

In designing a voice user interface, actual customers can best express the preferences of the customers.
Posted 01 Nov 2007 - November/December 2007 Issue - by Nava Shaked
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